Church Marketing Ideas, Experiments, Lessons and Pitfalls For Right Now (yes, now!) and the Future.
My name is Benjamin White. I study Theology and the Bible at Princeton Theological Seminary — and I am a coordinator and cell leader of Circle of Hope Church (www.circleofhope.net), a network of cells in the Philadelphia metro area.
Spurred by Kenny’s recent posts, I was just looking at the websites of a few of our nation’s major mega churches (hardly an exhaustive sampling I assure you).
I noticed that none of these churches posted any real information about the people who were the church (at least not anywhere I could readily access it). All of the pictures were professional and all of the contact info was part of the machine. Look, another excellently lit, joyful mother and child fading into a sweet shot of a padded teen doing a frontside nose grind! If you need help call the prayer line! If you need childcare take this ticket and follow the blinking lights to the proper pod!
There is no way to actually connect, human to human. Where is the mess? I haven’t done much cultural study in this field so I was shocked to see how strikingly different Circle of Hope really is. Just writing that sentence creeped me out, so know that I don’t want to be anywhere near a taller than average horse.
I don’t have to give you my email address because you could go and find it on Circle of Hope’s site in a couple of clicks. I like that and I think that it addresses the issue at hand. I think the way to walk that fine line between comodification and advertising is to advertise people not product — and to structure the Church in a way that requires many hands. If we streamline our procedures for efficiency and maximum output we lose the relationships that make the Church.
This weekend I went to a play put on by Yes! And. . . (www.yesandcamp.org), a collaborative arts program that teaches kids how to relate and learn using theater. The kids worked together with theater professionals to write, direct and star in their own musical. This year’s show was called “The Clean Green Machine”, in which Mother Nature wins a vacation to Brazil and leaves her work to her apprentice Chip. Chip decides to put all his efficiency plans to work, abandoning the relational, concensus building ways of Mother Nature (also called Sophia). Chip goes meglomaniacal and almost wipes out humanity. I was moved by the messy wisdom of Sophia in the face of the world’s (Chip’s) streamlining ways. This is a parable we need to hear.
The Church is a group of people. It is not sound teaching. It is not a thing to be sold or enjoyed. It really shouldn’t even be an “it”. We are a “we”, and I think that our advertising should reflect that.
Circle of Hope does little advertising beyond our website (and I am amazed how many people find us through it). As we grow we may be tempted to get slicker, to get easier, and we may do that to some extent, but I think that the best advertisement is me (again I may sound like I’m getting close to that high horse but don’t read it that way…please).
Most likely, a person who doesn’t know Jesus will know me and love me before they love Jesus. Presenting ourselves as actual people that can easily be related to, is in my humble opinion, the best way to advertise.
One Response for "How Do We Advertise the Church Without Totally Commodifying It?"
@Ben Thanks for sharing your lively view on some of the dangers of promoting & marketing the Church where too much “messiness” is cleaned up!
I agree that when putting together a website for a church, it is very tempting to rely on sterile stock photos of super-polished image of anonymous models. Somehow, when this is prioritized over authentic respresentation of church life in one’s specific church it is doing a disservice to the real nature and intended dynamics of a church body. We’re not supposed to just meet every Sunday and smile at each other pretending that we’re all super-nice and super-happy 24/7. We’re called to embrace each other in a way where we genuinely invest in deep relationships — ones through which we can expose but also buttress and work to mend the brokenness in our lives as well through Christ.
Related to how we market the church in the images employed on websites — here is one of my typical strong suggestions for church websites: make sure to integrate frequently updated church life photo galleries! The best way to represent how dynamic the people and church life is at anyone’s church is to literally show it.
By allowing first-time web visitors to peruse photos of a church’s events & members, the gap between expectations and reality in experience is reduced. I believe this is a great way to reduce anxiety for potential visitors who are making the decision to visit your church…or not this Sunday. My own church’s website now has over 1,000 photos from the past 2 years alone. Anyone web visitor that has browsed the photo gallery section of the site will have a reasonably good estimate of the personality and nature of the people in our church. This approach basically kills two birds with one stone: 1) It gives an accurate representation of our church body and life (both the well-run parts and the “messy” at the same time) and 2) It hopefully further compels web visitors to join us and meet some new friends becuase they see the breadth and depth of how we are struggling to live the Christian walk.
What other ideas have you seen work in promoting a church online while keeping the authentic representation of church life in balance?
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