Are You Explicitly Thanking Your Community Online?

Kenny Jahng —  2013/03/22 — Leave a comment

Once in awhile you come upon communications execution that just hits the mark dead center.

Check out the fan celebration video published to this group’s YouTube channel:

So, who are these girls?

Sonia and Janice are Australian-born Korean twins who sing and post their cover performances on YouTube.   Their musical vids have gotten decent traction on YouTube.  Here’s an obligatory / I’m-lovin’-it example of their work:

And boy can they sing — over 1,000,000 people have subscribed to their channel that has only 38 videos so far.   Many of those videos have MILLIONS of views.  As much as over 20,000,000 views for a single video.

Wow.  So what’s the secret sauce to accruing so many subscribers?

See how the *directly* and *explicitly* engage with their fans on camera?  That’s a huge part of why they’ve gotten so much traction.

Take note: When they’re looking into the camera, they are talking to *you* — an individual — not the anonymous masses of fans that might be watching.  Even though this is a mass medium of communications, when you talk directly to the viewer (singular, not plural!), then you really have the chance to accomplish something — that’s make a connection.

Do you see the difference between broadcasting a generic message and delivering a personal message?  That’s how you do it.

Tell me what is keeping you from creating content like this where you are talking directly at the person watching?  I’d love to hear why your circumstances / brand / approach limits you from doing that.

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