Church Marketing Ideas, Experiments, Lessons and Pitfalls For Right Now (yes, now!) and the Future.
Here’s an excerpt from a press release I sent out today for a project I’m working on right now — The Adoption Journey Project (www.adoptionjourney.org)
There’s two factors of this example I’d like to highlight. . .
But first, here’s the content about the campaign first:
This year’s football fans gathering at various watch parties will have access to one Super Bowl coach’s personal thoughts during halftime. A free downloadable video kit is available to local game watching party organizers which features Super Bowl winning coach Tony Dungy and his wife Lauren.
The video message includes a personal appeal to Americans on the subject of the current orphan crisis and adoption. Dungy is involved with The Adoption Journey Project (www.adoptionjourney.org) to help influence more couples to consider adoption.
“The big win on Super Sunday would be to raise awareness about the millions of children who need a family. I would love to see thousands of local community groups and circles of friends gathering together to stop and consider how they can help,” said Dungy, the winning head coach of the 2007 Super Bowl Champion Indianapolis Colts.
“With more than 100,000 children in need of a stable and loving family in the US, if just a fraction of groups gathering to watch the Big Game influence just one family to adopt, we would make a huge dent in this social crisis,” said Marc Andreas, Vice President of Marketing at Bethany Christian Services, the largest adoption agency in the country.

Basically, we’re asking anyone that’s hosting a Super Bowl watch party to play 3 minute Tony Dungy video message sometime during the halftime. Dungy is the Super Bowl winning coach of the 2007 Indianapolis Colts team. PLUS, the 2012 Super Bowl is being hosted in Indianapolis this year. And Tony & Lauren Dungy are also Christians as well as adoptive parents.
The downloadable video file is available at www.adoptionjourney.org/dungyhalftime — along with instructions to burn it to DVD or stream it to TV set-top boxes like AppleTV, Tivo or WD Live devices. Hosts can also download a printable conversation guide with some suggestions on how to set it up and spark some discussion.
So what are the two factors I wanted to highlight about this campaign?
(1) The usage of press releases and a resource-filled landing page is a tool most non-profits and ministries really should be considering. The release is being sent out over PR Newswire and Christian Newswire. We’ll see for sure over the next week or so if utilizing these outlets will gain us positive coverage and exposure. But in general, using a tier-1 wire service can really help the cause.
Once the release is published it will also help us in approaching bloggers and other influential leaders by pointing to a media resource page with some or all of the following:
(2) See how this campaign takes advantage of timing around another public event — with this example, it is a national event that is brings with it a lot of pre-existing top-of-mind and awareness related to the advocate talking about the cause.
Over 100 Million people will be gathering around TV’s to watch the Big Game on Feb 5th, so it is a rare opportunity to reach tons of local groups huddled around the TV set on a single day. If just a tiny portion of a percentage of game watching parties actually showed the video, having the Dungy give this appeal to Americans about the orphan crisis could make for a huge win for adoption initiatives.
Keeping tabs on current and upcoming trends will help you jump on the bandwagon and take advantage of topics that have built-in enthusiasm from the media community. If you build your story properly, you’ll be able to get your message played in front of the audience others are already building for you.
If you still aren’t sure about press releases in general, I’ve written before about why I think press releases are a good tactic to use in your communications mix.
Your church marketing worked.
New people that have never been to your church before walk through the doors. So what do you do?
Do you accost them and demand they fill out the “visitor card” so you can stalk them or nag them like a telemarketer? Do you have a committee that instantly has a dozen people “friend” them on Facebook out of the blue? Do you ask them to stand-up in front of everyone during service and make them stand out literally like a sore thumb with the intention of making them feel “welcome”?
One tactic that is widespread is the first time visitor bag. . . A goodie bag filled with marketing collateral that probably hardly gets read, along with some tchotchke or knicknacks that are are usually branded with your church logo or carries a cross or a dove or an icon of the bible.
Here’s some ideas to keep this tactic fresh:
What did you find in a first time gift big when you visited your currently minstry? Anything out of the ordinary”
This is the first in a series of guest posts by Howard Freeman – Founder and Principal of Zoey Creative Development, a charitable giving consultancy in NYC serving both organizations and also individual philanthropists.
He is also the author of the upcoming book on online giving called, ‘Making A Difference 2.0’ (Skyhorse Publishing, May 2012) and can be reached at howard@zoeycreativedevelopment.com.
There is not a ministry which I’ve heard or read about that doesn’t need to raise more money, or raise more money this year than last year. If you’re in the group that still needs to raise money, here are tips to find more, raise more, and sustain more.
Most ministries and even churches go to “the same pockets,” leaving these individuals and families worn out and even discouraged, especially if they hear from the leaders only around the end of the fiscal year or during campaigns.
What most organizations fail to do, though, is look at steady givers deeper in their database or even to do research on them.
Considering “prospect research,” however, appalls a lot of Christian organizations.
But just as some churches should consider a press release, even though that seems counter to “what churches do,” organizations of all types should know what giving capacity their constituents have.
image: vichie81
At the last two organizations I worked for, we used a research tool that my firm now uses with our clients. At my most recent organization, using this at the beginning of a campaign translated into more than $100,000 of unanticipated gifts in the first two months, making the tool cost less than $0.03 per dollar raised. It became cheaper as more gifts came in.
If you don’t want to invest in using a research tool, consider these measures to find more gifts and more donors among older and younger constituents: (more…)
In the last post, I shared a useability testing secret everybody who has a website should know about.
The quick answer to the question of how much testing you should do is . . . “5 is the magic number.”
The inevitable question now is – how do you go about actually testing the 5 users you can easily round up in a flash?
There are a couple of options, but one of the services I know about and have used is www.openhallway.com — in short, it’s a site that lets you assign a task to a user, who then goes through your site and narrates what they are thinking and doing the entire time so that OpenHallway.com can record the screen, mouse movements and the users’ narration for later review.
(TryMyUI.com is another service that does similar kinds of screen-recording of user sessions with your site.)
OpenHallway.com was birthed from the same idea as what Jakob Nielsen is promoting:
A hallway usability test is where you grab the next person that passes by in the hallway and force them to try to use the code you just wrote. If you do this to five people, you will learn 95% of what there is to learn about usability problems in your code.
Basically, all you have to do is go out and recruit 5 people to test your website. This should be a no brainer — get on Facebook, Twitter, Email, or literally, go down the hallway and ask the next 5 people you see.
The next part is the fun part. . . (more…)
Whenever an organization sets out to tinker with the website to improve it, or even go for the complete revamping of the site, it’s based on some feedback that the site isn’t doing what is intending to do. This can be based on internal feedback, implicit or explicit comments from site visitors, a gut feeling that the site can communicate better, or the plain facts that your site conversion goals aren’t happening.
So what happens next? Most often than not, a group of people go into meetings and set about reconfiguring the site structure, improve navigation, updating the aesthetics to reflect current Web 2.0 and beyond trends, and revising the content. Hopefully they do it in a way that is strategic in nature or bring in someone that can help with that.
But whatever the process, when you finally flip the switch, only the actual usage by site visitors can tell you whether you succeeded or not.
Here’s the part where most groups drop the ball. One of the most critical milestones in site development happens right here — not before when you’re whiteboarding the site and its contents. This is where you need to do some usability testing. Qualitative and quantitative research will guide you on what works and what doesn’t.
But because focus groups and user testing seems so sophisticated and enigmatic, most site owners don’t ever go through with the steps that can radically impact how your message is received by the visitors coming to your site. The superficial pushback on this area seems to be in two immediate areas beyond the lack of comfort / knowledge for how to preceed:
(1) We don’t have money for that! Testing dozens and dozens of people would cost more than we can afford.
(2) We don’t have the time for rounds of user testing. That would delay our website project too much, or we have so much other stuff to do now that we’ve finished the website revamping.
But here’s the kicker, it doesn’t have to be expensive nor time-consuming to get the critical feedback you need to communicate better with your visitors.
According to Jakob Neilson, the usability guru (seriously, you should check out his site, www.useit.com), the ideal scenario usually warrants 76 users for comprehensive quantitative testing that addresses the typical outliers that come through. And a more manageable 15 users need to be tested in order to get at all the qualitative usability issues in the design of a site.
But in reality, the magic number is really 5. That’s it. FIVE people. . . (more…)
In my last post, I wrote about WHY your church should be putting out a press release about the great things your church is doing out in the community.
Press releases are something most churches have no experience with. . . Partly because it’s a craft that’s engimatic and not very easy to understand. And partly because of a conceptual allergy to practices that are embraced by the marketplace. “The church has no business doing business,” some might say.
Since most churches don’t have people on staff that have really done much official PR before, the big question that arises usually is:

Well, I personally recommend that you try at least once with one of the Tier-1 press release syndication services. I’ve used PR Newswire numerous times in the past, each time with very good results.
(1) Here’s an insider’s tip though: If you’re a non-profit organization (501-3C, or listed in Guidestar), you qualify for non-profit discounts for PR Newswire press release distribution. Yup, churches qualify for this discount too.
eReleases newswire service acts sort of like a reseller of PR Newswire and they have a product called CAUSEWIRE that offers the non-profit discount.
For example, I just picked-up a pre-paid credit for a press release for $179 (for a standard 500 word press release. It costs $100 for each additional 100 word block of words in the release). This goes out over the national wire service via PR Newswire as well as two industry specific lists. In past jobs, I’ve had to pay extra for these industry lists (and that alone cost more than $179).
The only catch is that you have to schedule the release 3 days in advance of when you want it sent out. If you need immediate release scheduling, you have to pay the regular rack rates, but even then, the standard pricing is cheaper than if you went to PR Newswire directly.
(2) Another option is Christian Newswire, which prices several sub-lists separately a la carte style from $65 (for 400 words, then 50% more for each group of 100 words over 400 words) and up each. It’s much more affordable, but know that this is not an apples-to-apples comparison to using PR Newswire.
(3) I’ve also been considering using a service called PR Web. They were originally a free press release web distribution service, that grew up, and then got bought out by a big company called Vocus. Now they partner with BusinessWire, which is a competitor of PR Newswire. Just as eReleases sends your press release over PR Newswire, PR Web sends your press release over Business Wire. Does that make sense?
Anyway, PR Web offers various levels of service. But the lesser priced ones aren’t really worth much since they are simply auto-syndicating/posting your release on a bunch of partner sites that take their feeds and push them live. This might yield decent traffic results in the short term, but as Google continues to move toward weeding out all that duplicate content out there, content farms and similar strategies are going to loose their visibility in the search engine rankings. PR Web does have discount pricing if you commit to volume — one package I know of offers 2 releases a month for under $140 each. That’s pretty affordable, and I’ve asked PR Web to let me test out the service under these packages to personally see what type of results they bring. Stay tuned on if they respond.
I’ll add some details about what else you need to consider for a basic pr campaign in an upcoming post, but for the time being, these are the 3 biggie newswire service options that non-profits and ministries should consider.
Does your church work with any outside community groups on a service or outreach project? That’s where I’d start with crafting the story to tell the world.
There is one marketing tactics that I believe most pastors think should be off-limits (or rather don’t ever think about) for getting the word out about the great stuff their ministry is doing.
What could that be?
It’s the basic press release.
But a press release will accomplish several things at once. In addition, what you think might be newsworthy only on the local level might actually be interesting to national media outlets in telling the story of what’s on the pulse of the nation. One press release we sent out recently got the attention of 175+ local news stations across the country.

Consider just a couple of the following benefits, and let me know what you think:
1) Press releases gets your news out on the web. Everyone talks about search engine optimization and marketing, and press releases in a very efficient way to get your ministry and corresponding links to pages on your website sprinkled across the web in front of new audiences. This benefit is for more than just the immediate timeframe, as the links will help drive incremental traffic over time as people find the older releases and click through to your site, even years after you have sent the press release out.
2) If you want your local and regional community to take notice and talk about your ministry, a press release alerts local papers and hyper-local news outlets like the Patch, and radio stations. Without a press release, it would be almost impossible for them to proactively find your ministry efforts so that they can share with their audiences.
3) If you write your press release in a very targeted manner, you will be able to insert yourself into the conversation people are already having around the water cooler about what they find in various media outlets. If you are able to be strategic in relating your news or activities to the current zeitgeist, you’ll find yourself become immediately relevant to new audiences in a fresh and interesting way.
By the way, did you notice something that’s common to all three points above? How about the fact that one of the major benefits of sending out a press release as a part of your church marketing activities is that it gets your ministry in front of new audiences.
If you start with this objective in mind, you might find that a strategically planned press release distribution and follow-up plan might do your ministry some good in getting new people to cross that threshold.
Kinetic Typography — that’s the official name of the motion graphics you’ve been seeing pop up all over the net these days. It’s powerful when done right.
Now you’ve seen a lot of great motion graphics on the web. Here’s one example to set frame of reference:
But there’s a specific flavor of motion graphics that deals with moving typography. Temporal typography to be more specific. And here, we have something called KINETIC TYPOGRAPHY which is produced by a new type of creative producer called a kinetic typographer these days. So get ready for more kinetic typography in the months and years to come.
Here’s some examples of great kinetic typography I’ve seen recently. And a big bang at the end.
And finally, we’re also seeing some of this format being applied within ministry media applications. I’ve included a fabulous one as the last one in this listing below as a “TRUER & BETTER” final example. . .
. . .
And finally, the true and better example featuring words of truth by Rev. Tim Keller by Peter Artemenko:
Sure, I know that shouting on the street corner about End Times is not the most effective way to invite people into HIS Story.
Most of those explicit, in-your-face methods just aren’t well received, especially when you aren’t contextualizing the message for the audience. Taking an almost literal “spray and pray” approach to evangelism isn’t for me in general.
But there was one little tactic that I never really thought of as a similar “active attack” methods, but did get revealed the other day when someone came over to meet and wanted to connect to my wireless router…so in a way, here’s a confessional for two things that I have done, and I still do from time to time — to poke, prod, provoke some unwitting people to think twice when they come across these messages.
You might think of them as “Wireless Evangelism Tactics,” perhaps? You decide!
1) WiFi Evangelism
Have you ever set-up a network and named two printers on the same network like “Batman” and “Robin” or “Kenny G” and “Jimmy Hendrix” (because Kenny G is all about a smoooooth experience and Jimmy Hendrix is always jammin’!). . .having some fun with what you name your devices?
Well, for one of the routers in our building that happens to be the strongest signal and most reliable, I decided to name it something that we say all the time. . .
Of course, that means my neighbors and anyone nearby trying to find an open hotspot will be exposed to this almighty wifi signal!
2) Radio Evangelism
As someone that has rented more than my fair share of rental cars, trucks and vans when traveling or even around town, I like to turn on the radio and listen to contemporary Christian music sometimes. So it’s relatively easy to find the local CCM radio station in a given city and turn the dial to it.
The extra step I take is to just HOLD DOWN one of the radio preset buttons down till it beeps. Yup, that’s usually how you set one of the preset buttons on the radio. Simple little step so that every time I get back into the car, I can hop right to the local CCM station I was enjoying the last time.
But I realized that setting one (or two!) of those buttons just increases the chance that the next (few) customers that rent that same car will be exposed to the music “accidentally” too.
So my question is, is that so bad? Seriously?
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This weekend, I’m excited about being on the top floor of 7 World Trade Center.
It has a spectacular view in a totally green building — the first to go up amongst the WTC buildings. When you are there, you can see up, out and down all around you when you are peering out the ceiling to floor windows.
But the view that I’m more excited about is regarding the discussions and activity that’s going to be going on at Redeemer‘s Entrepreneurship Initiative 2011 Forum conference — carving out a collaborative vision for what gospel entrepreneurship looks like on a practical basis.
It is always refreshing and at the same time challenging to hear Tim Keller share his theological vantage point and then interact with others marketplace practitioners about how we are to go about faith and work integration.

I’ve been asked to help lead a session on social media for non-profits and for-profit organizations on Saturday — so glad that Guy Richards of Abiah will be my co-pilot so that we can both share case examples of social media in action.
I’m looking forward to reviewing with the group some of my own approaches to digital engagement across the web — including the Five C’s for Social Media Success framework I’ve been developing through my client work over the last couple of years.
If there’s enough interest, I’m willing to walk through the presentation again online via a webinar. Just drop a comment here if you’d be interested in hearing what I have to share.
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