Church Marketing Ideas, Experiments, Lessons and Pitfalls For Right Now (yes, now!) and the Future.

Archive for the ‘Tactics and Tools’ Category


I’m Not Sold On Using A QR Code. Are You?

Mar 19, 2011 Author: Kenny Jahng | Filed under: Church, Tactics and Tools, Web

QR codes are those 2D square black and white bar codes that are popping up in different places.  First they were used in manufacturing and UPS started using them for tracking of packages before they were embraced by the retail & marketing community.

Now you’ll find them on posters, brochures, and stickers. . . These days, they are popping up in printed materials of various church communications.  You probably have seen one — since over 50% of the population supposedly has seen or knows what a QR code is at this point.

The big question is are we at the tipping point yet for QR code adoption? Or is this just a passing fad?

Are the ones using QR codes right now trying to force geeky hipness into daily routines while there is still some notable friction in using them?

Well, according to a couple of recent studies, it isn’t so clear.  Here’s two specific data points that might make you think again about QR codes:

Less than 1/3 of people have actually scanned in a QR code.  28%.  Yup, that’s it.  That’s not a huge percentage of people.


And if you look at the actual usage patterns of people who do scan QR codes, the data is not in favor of this hip tech trend amongst communicators to use it.  After all the native cell phone camera applications don’t recognize QR codes yet.  You have to proactively download a QR code reader, launch it and then scan the code.  This can take a couple of minutes and in all that time, you have no idea what you’ll find once the QR code is decoded by your app.  Is it a promo code?  A website?  A call to action?  Just another big fat advertisement?

The other practical downside is that you have to remember — while QR codes are small, they are usually placed in what is typically considered valuable real estate on the actual marketing collateral piece.  Is it worth utilizing such precious space for something that most people who see it won’t actually use?

That said, it really depends on the audience whether or not it is useful.  In a way, the church community is one place where adoption could be successful if you are intentional about both promotion of QR codes as well as what is delivered to the audience once it is scanned.   Because the church assembles on a regular basis, and there’s recurring publications (like the bulletin!) that are published, QR codes do lend itself to this type of environment where once you expose and train people to use it once, the chances of long-term adoption are high.

Paul Steinbrueck over at OurChurch.com suggestions 10 different ways for ministries to integrate QR codes into their communications practices.  One of my favorites from the list is #3 – where you use QR codes to link to media offerings that delve deeper into the subject of the sermon, or offer sermon notes or recordings for on-demand playback.  The other one worth considering is integrating them into event invitations so that they are easily passed along and the landing page has details, maps, directions for the event you are promoting.

QUESTION: Have you EVER scanned a QR code?  When was the last time you actually spotted one?

Spring is in the air! After over 70 inches of snowfall around here this winter, I’m ready for spring.

Even though there’s still melting snow in our driveway, it’s time to get busy with spring time activities — including some spring cleaning.

So today, I decided to clean house a bit…online. And the first place to attack was one of my Twitter accounts. There are many different strategies for who to follow or followback. But one rule that’s probably agreeable to most is to remove people from your follow list that are inactive or MIA from Twitter.

I personally like UnTweeps.com since it lets you filter your Twitter Follow list for people who haven’t sent out a tweet in ____ days.

If you really want to be conservative, you can try something like 180 days (no activity in 6 months kind of makes them as good as any other non-user, right?). But I go for the 30 day threshhold and see how many come up.

untweeps.com bulk unfollow twitter

In one fell swoop you can chop off dozens and dozens if not hundreds and hundreds of inactive twitter accounts from your follow list. While some people might want to hang on to everyone on their list, this actually does help your twitter friend ratio of following to follower ratio which is used by some measurement apps out there.

AHHHH….that feels better.

TOOLS THAT RULE:  UnTweeps.com

Part of effective ministry work is learning how to maximize your efficiency.

There’s tons of angles on this topic, but one of them is to find the right tools that help you be your best.   As someone who wears the technologist hat at times, I am asked quite often about which iPhone apps people should download and utilize.

While I’d normally post this kind of content over on my personal technology tips blog, I’m going to try and share a selection of technology tools and resources I personally reply upon here on Godvertiser.com.  The hope is that you begin to reconsider your own workflow processes as you do your ministry work and strive to find iterative ways of improving your personal productivity.

So here goes, first in a series of posts sharing what works for me. . .

When you’re constantly on the go, it’s imperative to find ways to be productive when and where you can.  Being able to block out the world and focus on a task right in front of you is key.  Location is key.  But sometimes, you don’t have much of a choice.  Even Starbucks can become a party zone with chatter that distracts beyond belief — not the conceptual “break time” place you were hoping for when you walked in the door.

I’ve been using a white noise generator app on my iPhone for awhile now, and it’s one of my most used utilities.  In fact, I turn to it almost on a daily basis because it really helps me mentally drown out all environmental distractions and just focus.

The paid version is awesome with 40 different sounds and mixing capablities, but White Noise LITE is good enough with 10 free background noises.  You can adjust pitch, volume, balance, etc.

If you need some zzz’s and are using the white noise app to zone out completely, you can set a sleep timer to shut off automatically after a period of time.

There’s even a digital clock that you can put on the screen while you are listening so that you have a clue as to how long you’ve been in another world.

They have versions for the other major mobile platforms in addition to the iPhone/iPad iOS – Android, Crackberry, Palm, and Window Mobile. Here’s a video that gives you a peek at the app directly:

I personally find the Crashing Waves and Rain sounds the best for my own use, but others like Airplane and Fan are good ones too.  There are 10 to try out and adjust.

At my desk, I’m running it right now through my iPhone dock sound system.  It really has upped my game when I want to sit down and work.

QUESTIONS:

(1) Have you ever used a white noise generator?

(2) What do you do or use to get focused when you sit down to work?

Please share your comments and suggestions below!

It’s the end of the year, and I’m sure you are experiencing what I am experiencing in my email box.   I’m getting tons of them.  I’m spending way too much time figuring out which ones are important to read and which ones to ditch.  You know what I mean, right?

Usually the email goes something like this:

“Hi [FIRSTNAME HERE]! You’re such an important customer to us, and I, the CEO or leader of this organization, who has never ever communicated with you directly before until this moment, wanted to send you a personalized message of “Happy New Year” or “Merry Christmas” or plain old “Thanks For Being Our Customer.”  Sincerely yours, Big Wig.

That’s it?! Oh yes, some of these time sink emails come with fancy graphics.  Some send the basic message wrapped in a totally-too-long verbose message.  Some have the audacity to give you a clickable link to a video message that ends up being nothing more than  a waste of my time.  Just some silly Hallmark card without any purpose.

Why am I ranting about this all-too-popular tactic?  It’s because of a couple of important things.  While most of these examples of SPAM are coming from corporate and large nationwide organizations, the rules they violate are still in play for your church or ministry as well.  I hope you see what is wrong with these shallow end of year email blasts.  Because, when you send these types of emails, they trigger some really basic rules of engagement for email:

  • Sending a “personal” email to someone you don’t personally know, is not being authentic. It’s more often received as an annoyance because you just forced the person reading it to figure out who you are and why they are reading your email right now.  You really should know that personal greeting cards’ online equivalent are still meant for interpersonal relationships.  If you don’t have a direct relationship with the recipient, please don’t spam them with generic greetings or mass emailed thank you notes.  You’re trivializing personal relationship development when you treat your supporters and community like just a name on a list.
  • Emails without any valuable content or call-to-action weakens future responsiveness of your list. Each time you hit up your email list with a message, there should be something in it for the person receiving it or some kind of call-to-action that is aimed at a specific behavior from the reader.  The next time when you need them to actually pay attention to your email for a donation to your ministry or cause, the last thing they remember about you is that email-without-a-purpose which you sent them. How annoying. And what do you want them to do now?
  • Emails that only act as a megaphone functions shows that you aren’t really interested in them. No one likes self-centered people who just want to talk about what they want, or just keep talking about anything and everything without figuring out if it interests you, or . . . you get it, right?  Your need to share your greeting or gratitude is great.  But stopping right there isn’t enough. Here’s one lesson my kids brought home from school: “Show, don’t just tell.”  Why not show me how you are grateful?  What special downloadable or viewable content have you prepared for me?  What kind of interaction can I have with you because you are thankful?  If you’re so “Merry” or “Happy” this time of year, what are some examples of things I did (or fellow supporters did) this past year that contributed to your success?  How about using this time to lavish upon your supporters?
  • If you’re real purpose is to ask for a donation, making it an afterthought will let me think it the same way. If you have been monitoring your inbox and snailmail mailbox, you know that cause-related and ministry organizations use the end of year season to ask for financial support.  According to NetworkForGood, supporters are in the giving mode too with a whopping 22% of online donations being made in the last 2 days of December!  If you act casual or shy about your need, it must not be a critical need, right?  And with tons of other solicitations for my wallet, your ministry’s support requests are easy to push to the bottom of the list.  If you are going to ask for money, don’t be afraid to be upfront, clear about the need and why I should give now. It’s the least you can do to help me make an informed decision.

These are only some of the reasons why you should never send an anti-personal personalized email greeting to your list just because you can.  Am I missing anything?  Can you add to this list or give me some reasons why it’s ok to spam me like this? Show your vote of support or rebuttal in the comment section below.

Well, the other posts in this series touched upon how your ministry should view the social web as an extension of your social community and also seeing that social media is not just a passing fad at this point.

Today, I’ll share three factors of the social web that makes it compelling to use for church communications, especially for outreach into the communities around you.

At the foundation of today’s discussion is basically whether you want to remain nameless without any familiarity or trust. Do you want to be some anonymous entity stuck in a corner of your community or do you want to be a dynamic community participant that befriends people so you can invite them into relationships — with you and / or your ministry?

Here we go:

1) Better visibility – Managing your online presence across the social web gives you a position of infinitely better visibility to those that are in your community.  These days, the Googlopoly has invaded our life, not just our computers.  People don’t let their fingers to the walking anymore, they  travel the world of mouth.   In fact, with any serious effort, you’ll personally gain a lot more “friends” that can now know you exist than ever before.

2) Increased familiarity – This benefit does not require exteme lifestreaming, but it can be found from intentional utilization of the social media networks out there. If you are wiling to take on some simple proactive strategies, the social web allows you to converse with a much wider range of people about a much diverse range of topics than you probably would in your normal offline routine around town.  As people begin to regularly have a view into your daily activities (regular as well as those seat of the pants last minute activities), thoughts /reactions to various happenings around town, and your overall posture regarding both -  things that excite you and things that really really really matter to you, your local online social network becomes increasingly familiar with you, your personality / humor as well as your general willingness to engage.

3) Trust - This can only be achieved over time with authentic exchanges pointing the way to a God-honoring relationship built on trust. If you are consistent, outward facing, and responsive to people’s questions, needs, and just plain ol’ calls for social engagement, it is a start to quickly establishing trust with other individuals in your social networks. This last factor category cannot be overstated enough in terms of effects.

Visibility, Familiarity, and Trust.
These are the ingredients of any evangelistic outreach efforts whether you are online or offline.

Do you see how utilizing the social web successfully is not that different?  You really should leave a comment below.

It is amazing how divisive the topic of using social media in the church setting can be these days.

It’s being treated like a completely wild animal on the loose by some.  Some pastors’ take is to ban all social media and prohibit church staff and lay leaders from using Facebook and other social media — people in this camp position it as Satan’s work.

But what happens when social media becomes more than a fad?  But a new mode of communication like the telephone, or fax, or email, or . . .is it proper to ban it altogether vs. find some other creative approaches to address the concerns at hand?

I’m guessing the fundamental position on social media in the church is largely determined by how one perceives how and where the social web fits into the picture today and in the future.

Here’s one take that makes the bare bones basic appeal for the church to use social media.   On one hand, I’m surprised that such arguments have to be articulated out loud.  On the other hand, I guess the web 2.0 world has evolved so fast relative to other emergent technological innovations in communication that it can’t be addressed enough.

Check out this short video segment of a presentation on social media any why the church should embrace it. . . (more…)